Shipping policy
We are pleased to offer FREE SHIPPING on all orders.
Order Processing Time
All orders are processed within 1 to 3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times vary based on the destination. Most orders are delivered within 7 to 15 business days after dispatch. Delivery times are estimates and may be affected by factors beyond our control, including carrier delays or customs processing.
Shipping Coverage
We currently ship to the United States. Shipping availability to other regions may vary.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking details to become active.
Customs, Duties, and Taxes
In some cases, international shipments may be subject to customs duties or taxes. Any such charges are the responsibility of the customer.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information. Montvale is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your order appears delayed beyond the estimated delivery time, please contact us at info@montvale.online so we can assist you.
Contact Information
For any questions regarding this Shipping Policy, please contact us at:
Email: info@montvale.online